Your PRS guitar/amplifier is warranted through the authorized dealer from which it was purchased. If you are the original owner and are experiencing problems that you feel are warranty related, please contact your authorized PRS dealer immediately. Your dealer can evaluate the instrument, and if need be, they can assist you in sending the guitar back to PRS for further evaluation.
If you would like to ship your guitar/amplifier to PRS for warranty service, please reach out to our customer service team by submitting a request at the following link: Submit a request – PRS Guitars