Booking your PRS Tour
To sign up for a tour, you must do so online at the following link: PRS Guitars | Factory Tours
Tours fill quickly, and we are not accepting walk-ins at this time. We strongly encourage making a reservation 90 to180 days in advance. For safety reasons, tours are limited to 8 guests.
Tours are offered on Tuesdays and Thursdays at 10:00AM and 1:00PM EST. The tour is approximately 90 minutes long.
Reservations can be made up to 6 months in advance. If there are no dates available to select, all tours for the next 6 months are fully booked. If this is the case, you can add your information to the waitlist by clicking “join the waitlist” on the booking webpage.
For scheduling a larger group tour, please contact us at the following link: Contact Customer Service – PRS Guitars
Cancelling your PRS Tour
Cancellations for factory tours are accomplished via our booking service, AnyRoad, and not through PRS. To cancel your reservation, please refer to your AnyRoad confirmation email and click on the 'Modify Booking' link.
If you are unable to locate the confirmation email, please contact support@anyroad.com for assistance. PRS is unable to directly cancel tours or process tour refunds.