As a builder of high-quality instruments, we take great pride in our work and stand behind our products. All our guitars feature a non-transferable limited lifetime warranty to the original owner; please review the terms of our warranty as listed below.
PRS GUITARS LIMITED LIFETIME WARRANTY
If you are the original owner and are experiencing an issue with your PRS guitar, please contact your Authorized PRS Dealer or a PRS Guitars Customer Service Representative who will work with you to understand the issue and provide next steps.
This warranty is extended to the original purchaser only and may not be transferred or assigned to subsequent owners.
PRS Guitars warrants its guitars to be free from defects in materials and workmanship, subject to the limitations contained herein.
THIS WARRANTY DOES NOT COVER:
- Any instrument on which the serial number has been removed or altered
- Any instrument not purchased from an authorized dealer
- Any instrument that has had physical modifications to its construction
- Any instrument that has been damaged due to an accident, negligence or misuse
- Shipping damage of any kind
- Normal “wear and tear,” including but not limited to any discoloration, fading, finish cracking, or damage to the original finish, worn frets, strings, tuners, hardware, and plating
- Any subjective issues such as wood grain, tonal characteristics, and “feel”
- Any warranty of merchantability or fitness for a particular use, including setup and pickup height
- Any instrument that has been subjected to extremes of humidity and temperature
- Any factory installed electronics and hardware after three years from the original date of purchase
PRS makes no other express warranty of any kind whatsoever. All implied warranties exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty. Some states and/or countries do not allow the exclusion or limitation of implied warranties so that the above may not apply to you.
PRS shall not be liable for any special, indirect consequential, incidental, or other similar damage suffered by the purchaser or any third party including without limitation, damages for loss of profits or business, or damage resulting from use or performance of the instrument, whether in contract or in tort, even if PRS or its authorized representatives has been advised of the possibility of such damages, and PRS shall not be liable for any expenses, claims or suits arising out of or relating to any of the foregoing.
If at any time during the warranty the guitar malfunctions due to faulty materials and workmanship, PRS will, at its sole discretion, repair the defect without charge or replace it with a model of similar specification and value that does not exceed the original purchase price of the guitar.